Residential/Inpatient Patients
Our local Plymouth phone number is 1-763-509-3810. Due to federal confidentiality regulations, if someone calls the facility asking for a patient we can neither confirm nor deny the patient's presence. Our response will be "If that person is here, he or she will receive a message to call you." The patient will receive the message and can call back in the evening during their free time. They may call collect or use a pre-paid calling card.
Our campus is not a locked-down facility, and patients must be willing to admit themselves and comply with the program. We reserve the right to discharge patients at any time if they are not complying with our expectations. For example, any drug/alcohol use, violence or threats of violence toward staff or peers, or sexual relations with anyone in the facility will not be tolerated.
Upon Admission
Upon admission to any of the Hazelden Betty Ford Foundation inpatient programs, patients spend their first 24 hours in the medical services unit undergoing routine medical screening and becoming familiar with the facility and the medical staff. This intake period begins the assessment and evaluation process. For patients entering inpatient care, the assessment and evaluation results determine their treatment plan and approximate length of stay.
Patients are assigned a "buddy" from their peer group who will help them get comfortable and become involved with the various activities of the center. Patients on the treatment units live four to a room. All residents have a role in the miscellaneous "housekeeping" chores of the unit.
Nicotine-Free Campus
Hazelden in Plymouth facility is a nicotine-free campus. Consumption is not permitted in the building or on the grounds by patients, staff, parents or other visitors.
Nicotine addiction is treated along with other drugs of abuse. We incorporate individual counseling, recovery groups, and lectures that focus on nicotine recovery into the patient's addiction treatment plan. Withdrawal needs are assessed by our medical staff and treated with Nicotine Replacement Therapy and prescription anti-craving medication when needed.
Patient Daily Schedules
Daily schedules are highly structured with patients attending morning lectures and group, and participating in a variety of afternoon activities that could include one-to-one counseling time, special topic groups dealing with issues such as anger or grief, group wellness activities, high school classes for patients needing school (school not offered in the summer), or individual time to work on treatment assignments such as assigned readings or videos.
Evening schedules include lecture or AA meetings, various unit government meetings and evening meditation. Planned wellness activities are an integral part of the treatment process allowing young people to learn how to live life without using chemicals.
Note: Cell phones will be stored in a locked location during your stay. It will be returned upon discharge.
Service Animal Policy
It is the policy of the Hazelden Betty Ford Foundation to afford individuals with disabilities, who require the assistance of a service animal, with equal opportunity to access the organization. The purpose of this policy is to provide guidance for processes to follow when accommodations are needed for service animals and to outline the exclusion of pets and emotional support/therapy animals.
Service animals are permitted in Hazelden Betty Ford facilities. Per the Americans with Disabilities Act (ADA), a "service animal" is defined as a dog that has been individually trained to do work or perform tasks for an individual with a disability.
Service animals are not pets. Pets are not permitted on Hazelden Betty Ford's facilities, leased spaces or on campus grounds. Per the ADA, dogs or other animals whose sole function is to provide comfort, emotional support or companionship do not qualify as service animals. Hazelden Betty Ford does not permit the presence of emotional support or therapy animals on the premises.
Getting Here
Hazelden provides airport transportation for individuals arriving for treatment in our residential programs. Families, visitors, and guests of Hazelden must arrange all other transportation to and from the facility. For all other visits, including to the Family Program, you can use one of the local taxi services. Taxis are easily accessible from the airport and will take you to Hazelden for an estimated $65-$75. For advance reservations, call Town Taxi at 1-612-331-8294.
Hazelden in Plymouth
11505 36th Ave. North
Plymouth, MN
1-763-509-3810
- Take Highway 5 west to I-494 west.
- Follow I-494 west to Highway 169.
- Go north on Highway 169 and exit at 36th Avenue.
- Go west (left) on 36th Avenue for approximately one mile.
- After the second stop sign, take the second left into the Hazelden driveway.
- The first left is the delivery entrance so skip this one.