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Visiting a Patient at Hazelden in Plymouth

Visiting Hours and Expectations


Visiting will occur during a one-hour block on Sundays. There are set times and visiting will not be allowed outside of these times. Please contact your assigned counselor for your unit specific visiting times, and to be added to the approved visitor list. Hazelden Betty Ford will have discretion to adjust or cease in-person visiting due to current community conditions or in the event of an outbreak of COVID.

Bookstore Hours

  • Sunday: 2:30-5 p.m.
  • Monday: noon-4:30 p.m.
  • Tuesday-Thursday: noon-5 p.m.

Contacting Patients


Phone Calls

There are phones on the units from which patients can make outgoing calls using pre-paid phone cards or collect calls. Due to the importance of keeping young people focused on treatment, telephone calls are limited to ten minutes in length. Patients may receive phone messages at 1-763-509-3858. To protect confidentiality, no information indicating a patient's presence is given out to callers.

Sending/Receiving Mail

Patients may send and receive mail, although packages must be opened in the presence of a staff person. Patients cannot receive or send email messages. Mail may be sent to the patient at the following address:

Hazelden Betty Ford
[Patient Name]
11505 36th Ave. North
Plymouth, MN 55441

Floral Delivery

Cardell Floral and Antique, 1-800-457-6731

Getting Here

Hazelden provides airport transportation for individuals arriving for treatment in our residential programs. Families, visitors, and guests of Hazelden must arrange all other transportation to and from the facility. For all other visits, including to the Family Program, you can use one of the local taxi services. Taxis are easily accessible from the airport and will take you to Hazelden for an estimated $65-$75. For advance reservations, call Town Taxi at 1-612-331-8294.

Hazelden in Plymouth
11505 36th Ave. North
Plymouth, MN
1-763-509-3810

  • Take Highway 5 west to I-494 west.
  • Follow I-494 west to Highway 169.
  • Go north on Highway 169 and exit at 36th Avenue.
  • Go west (left) on 36th Avenue for approximately one mile.
  • After the second stop sign, take the second left into the Hazelden driveway.
  • The first left is the delivery entrance so skip this one.

Lodging

Hazelden has arranged for discounted rates at the following hotels. Contact the hotel to ask about available discounted rates. We cannot guarantee the discounted rate is the lowest rate possible at any given time. Discounted rates may not be available through web reservations. Prices are subject to change without notice.