All visitors must check in at the reception building. Our standard procedure is to check any bags being brought into the facility (purses, backpacks, etc.). To protect the confidentiality of our patients we ask that visitors not bring cell phones on campus. For reasons of the health and safety of patients, we do not allow pets.
Visitor Hours
Female patients:
- Wednesdays: 6–7:30 p.m.
- Saturdays: 3–5 p.m.
Male patients:
- Wednesdays: 6–7:30 p.m.
- Sundays: 3–5 p.m.
Patient Communication
Phone calls
Family and friends may call 1-503-554-4355 to leave voicemail messages for patients who can then return the call later when they are available. Messages are distributed at least three times daily. Please call the Medical Services Unit only in the event of an emergency. If it is not an emergency you will be directed to use the patient voicemail. Phone calls are limited to 10 minutes, which allows patients to share the use of the phones.
Pets
Pets are not permitted on campus. This guideline does not apply to service animals such as seeing-eye dogs. Proof of current vaccinations should be readily available. For more information please see our Service Animal Policy.
Gifts and Packages
Not allowed: food, beverages, and fruit baskets
Allowed: flowers, stuffed animals, balloons, cards, and letters
During visiting hours, all gifts for patients must be brought to the main reception area for inspection. Under no circumstances can items go directly to the patient from a person who is not on staff. If dropping off an item, you will not be allowed to visit with the patient unless it is cleared in advance through the patient's primary counselor. If you would like to see a focal therapist, please call for an appointment before you arrive.
Address letters and packages to:
Hazelden
[Patient's name]
1901 Esther Street
Newberg, OR 97132-9500
Florists
Boarding Kennels
Lodging
Ask about available Hazelden discounted rates at the following establishments.
- The Allison Inn & Spa, 1-877-294-2525, 1.1 miles
- Holiday Inn Express Newberg, 1-503-537-0303, 1.7 miles
- TravelLodge Suites, 1-503-537-5000, 1.9 miles
- Best Western Newberg Inn, 1-503-537-3000, 2 miles
- University House of Newberg, 1-503-538-8438, 2.1 miles
- The Inn at Red Hills, 1-503-538-7666, 5.4 miles
- The DreamGiver’s Inn Bed & Breakfast, 1-503-625-1476, 9.4 miles
- Best Western Northwind Inn & Suites, 1-503-431-2100, 11.9 miles
- Century Hotel, 1-503-692-3600, 12.7 miles
- Airbnb: Comfortable Rooms to Rent in Newberg, 15 miles
Hazel's Den Bookstore
At Hazel's Den located on Hazelden's Newberg campus you will find recovery reading materials, sobriety medallions, as well as gifts, jewelry and clothes. Hours of operation:
- Monday, Tuesday, Thursday and Friday from noon-3 p.m.
- Wednesday from noon-3 p.m. and 6-7:30 p.m.